Technical Writer

Poland, Cyprus, Serbia, Georgia, Lithuania | Product management | Full-time | Fully remote

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Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!  

Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery.  

If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore! 

We are over 550 professionals and currently looking for an Edge Network Technical Writer.

 

Position Overview:

As an Edge Network Technical Writer, you will be pivotal in creating and maintaining documentation for Gcore products and services. Collaborating with cross-functional teams, you will help create a seamless experience with our Edge Network offerings.

 

Key Responsibilities:

1. Content Development:

  • Develop comprehensive documentation for products, including user and troubleshooting guides.
  • Collaborate closely with solutions architects, developers, and product owners to understand and articulate specific features and functionalities.
  • Work with product teams to gather insights into upcoming Gcore Edge Network updates.

2. Document Design:

  • Organize information to reflect the CDN, DNS, and Streaming user's workflow and journey.
  • Utilize visual elements, such as architecture diagrams and workflow charts.

3. Quality Assurance:

  • Review and edit documentation for accuracy, clarity, and consistency.
  • Update documentation promptly to reflect changes in Gcore Edge Network services and features.

4. Collaboration:

  • Collaborate with development teams during the agile development process to ensure documentation is synchronized with Gcore Edge Network product releases.
  • Identify and implement opportunities for streamlining and improving the documentation process for Edge Network products.

 

Qualifications:

  • Bachelor's degree in Technical Communication, Computer Science, or a related field.
  • 2+ years of proven experience as a technical writer.
  • Strong understanding of Edge Network concepts, services, and deployment models.
  • Familiarity with Edge Network platforms such as CloudFlare, Akamai, Fastly, AWS, or similar.
  • Excellent written and verbal communication skills.
  • Ability to translate complex technical information into user-friendly documentation.

 

What We Offer

We aim to ensure you feel and give your best by offering: 

  • Competitive salary.
  • Flexible schedule.
  • Remote, hybrid, or office work.
  • Educational support.
  • Medical insurance (depending on the contract type and your location).
  • Business trips (depending on your role).

 
About the Company 

Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries. 

Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.   

To find out more about Gcore, please check out our product website, our Careers page, LinkedIn page, and Instagram account. Let’s transform the Internet together! 

 

Equal Opportunity Employer 

We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.